VERSION DATE: January 1, 2021 MinusOne, Inc. values its users' privacy. This Privacy Policy (“Policy”) will help you understand how we protect the personal information of those who visit our website or establish an account to make use of our online facilities and services, and what we will and will not do with the information we collect. We reserve the right to make changes to this Policy at any given time. To ensure you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time MinusOne, Inc. decides to or finds we must, due to change in law or other reason, make use of any personally identifiable information on file, in a manner significantly different from that which was stated when this information was initially collected, Users (see Terms of Use) shall be promptly notified by email. Users shall have the option at that time as to whether to permit the use of their information in this separate manner. This Policy applies to MinusOne, Inc., and it governs any and all data collection and usage by us. Through the use of https://minusonedb.com (and associated sites), you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that MinusOne, Inc. does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. 1. Personally Identifiable Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we will not register you as a User or provide you with any products or services. This website collects: Voluntarily provided information, including your name, address, email address, billing and/or banking information etc. which are used when you purchase products and/or services and to deliver the services you have requested. Information collected automatically from the web site never includes personally identifiable information but it does collect the type of browser you are using, IP address and type of operating system. Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, emails and other methods of communication. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy. MinusOne is committed to respect and protect your privacy and does not use cookies or other invasive data collection methods. 2. Why We Collect Personally Identifiable Information and For How Long We are collecting your data for two reasons: Users (see Terms of Use for definition) provide us an email address that we use for support and communication of important product updates such as bug alerts, security breaches, account issues, and/or changes in MinusOne, Inc. products and services. Customers (see Terms of Use) also provide us information to process payments including name, address and billing/banking information. This information is stored by our payment processor and is used for purposes of resolving payment issues. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. 3. Sharing of Information Collected MinusOne, Inc. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. 4. Disclosure of Information MinusOne, Inc. may not use or disclose the information provided by you except under the following circumstances: as necessary to provide services or products you have ordered; in other ways described in this Policy or to which you have otherwise consented; in the aggregate with other information in such a way so that your identity cannot reasonably be determined; as required by law, or in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential; as necessary to enforce the Terms of Service; as necessary to maintain, safeguard and preserve all the rights and property of MinusOne, Inc.. 5. Children under the age of 13 MinusOne, Inc.'s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system. 6. Unsubscribe or Opt-Out The communications outlined in this Policy are required to provide products and/or services to our Users and Customers. You may cancel your account at any time by contacting us at contact@minusonedb.com. Please see our Terms of Use for guidance about the termination of provided services. 7. Notice to European Union Users MinusOne, Inc.'s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy. 8. Security MinusOne, Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. banking information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. 9. Acceptance of Terms By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes. 10. How to Contact Us If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address. Email: notice@minusonedb.com Telephone Number: (816) 714-6188 Mailing Address: MinusOne, Inc. 13302 Star Heights Drive San Antonio, TX 78230